Case study: Property management company needs transparency

The Business
Lindal Court Ltd is a Hampshire-based property management company with a brief to manage one site on behalf of its owners.

The Problem
The development managed by the company had been in the hands of specialist management agency companies who had run the company at a loss with no clear information available for the owners. Faced with escalating costs and no benefit the owners needed to take back control. As the main problem had been opaqueness of the business it was agreed that openness was key to the new way of working.

The Solution
Alpha Systems Consultants developed a low-cost online database to record accounts transactions and maintenance requests so that registered owners or their representatives could see the day-to-day activities of the company. This has resulted in a more open style of management with owners confident their interests were being looked after.